Free resources every Internal Comms newbie needs – #8 The IC Space

If you’re looking for a tool where all of your strategic internal communication questions are answered, look no further than The IC Space.

This fantastic website is a part of the Government Communication Service. It is the place for Internal Communication professionals across government. All of the information has been pulled together to help you deliver excellent government communications.

It all sounds quite serious and official, but that’s the beauty of it. It’s a government backed resource full of helpful tips, tricks and toolkits to help you as an internal communications practitioner – not just in government communications.

I only came across this recently, but I wish this was a tool I had found in my first days of my IC role, which is exactly why I want to share it with you today. The way to use it is to just browse around the site and keep clicking through the different chapters and information. But to save you some time, here are some of my favourite aspects about The IC Space;


Best articles

  • 9 Questions With…

This is a great series of articles, talking to different internal communicators about how they got into IC, what they have learned and the challenges they have faced.

  • Heads of Internal Comms answer your questions

Along the same topic, the Seven questions with Heads of IC, is a great video taken from The IC Space Live, where IC experts share their experiences and knowledge. Invalueable stuff!

  • Don’t have a style guide? Here’s why you need one

People often talk about style guides and brand guidelines, but I don’t often read things that explain exactly what you need to make a good guide. This page is full of useful resources and takes all the jargon away to make it as simple as possible.


Best Case Studies/Info sheets

  • Choosing a communications channel

This is a great information sheet and helps you to understand all the different channels at their best, their potential downsides, and things to think about.

Now this is my favourite section. It’s a whole area dedicated to giving practitioners some tips on how to win over the leadership to engage better with their employees. This page has a presentation full of evidence and analytics from the People Survey 2013, as well as case studies, videos, toolkits, and a link to a self assessment tool to see how motivated and engaged your own teams are.

A quick self evaluation form

Download the contents

Another fantastic feature of this website is the fact that you can download all of the important contents as individual PDFs, so you can print, highlight and share the information. Just click on the ‘Printable Version’ button on the left hand navigation panel.

Taken from the Strategy downloadable PDF

Professional Development

They also have a fab page all about professional development for Internal Communicators.It’s just a nice and easy list about the best videos and webinars to watch, podcasts to listen to, and books to read.


Find out more

Contact them
To contact the IC Space please email the IC Space Editor Daphne Henderson-Figueroaat: daphne.henderson-figueroa@cabinetoffice.gov.uk 

Twitter & LinkedIn
Follow them on Twitter @TheICSpaceand connect with them on LinkedIn


So that’s it for this week’s free resource. I do hope you go and have a play on The IC Space website, and familiarise yourself with all the tools, and the people who spent the time putting this fantastic resource together.

If you have any comments or want to discuss further, please find me on Twitter @ShelbyLoasby or LinkedIn!

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